Previous privacy notice

Last updated August 14, 2026

Privacy Policy

This policy explains how MotMatch handles information when you use the Android app, web game, cloud save, support, and digital purchases.

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Information We Collect

- Account identifiers, guest IDs, and Google account details such as email when you sign in.

- Cloud gameplay data including settings, progress, cards, records, language choices, cookies, coffee, and owned voice packs.

- Purchase and subscription identifiers, product, status, and entitlement records needed to fulfill, restore, refund, and prevent duplicate grants.

- App version, platform, device install identifiers, and operational request data used for security and troubleshooting.

- When rewarded ads are available, Google Mobile Ads may process advertising IDs, device or other identifiers, app interactions, IP-derived region, and diagnostics under your consent choices and Google's controls.

- Reward verification sends Google a short-lived ticket and pseudonymous cloud account UUID, then records the placement, reward type, Google transaction identifier, verification time, and a hash of the signed callback. MotMatch does not place access tokens or full account IDs in advertising logs.

- Messages and attachments you choose to send to support.

How We Use Information

- Authenticate accounts and provide guest play, Google login, cloud save, and cross-device restoration.

- Run chapters, preserve progress, provide purchased content, and restore eligible entitlements.

- Process refunds and revocations, prevent duplicate rewards, investigate abuse, and secure the service.

- Answer support requests and diagnose reliability issues.

- Meet legal, tax, accounting, and platform obligations.

Service Providers

Supabase provides authentication, database, and server functions. Google provides Android sign-in, Google Play distribution, Google Play Billing, Google Mobile Ads (AdMob), the User Messaging Platform (UMP), and server-side reward verification. Stripe processes web purchases. These providers receive only the information needed to deliver their services under their own privacy terms. MotMatch does not sell personal information.

Ads, Consent, and Sharing

The Android app includes optional rewarded advertising for Coffee, Revive, and Extra Time. UMP requests or applies privacy choices before MotMatch requests an ad; if a required choice is unavailable or does not permit requests, advertising stays unavailable and core gameplay remains accessible. Depending on region, age range, consent, device settings, and Google's eligibility, Google may serve personalized, non-personalized, or limited ads, or no ad at all. You can reopen privacy options in Profile when Google reports that option as required. The app is intended for ages 13+ and applies teen treatment for the 13-17 range. A client ad callback never grants cloud rewards: Google server-side verification must confirm the bound ticket first. An active ad-free entitlement uses a separate server-authorized reward route. Sharing a newly unlocked card opens the Android system share chooser, grants no reward, and does not add account or personal information to the image.

Retention and Deletion

Game and account data is kept while your account is active. You can permanently delete it from Profile in the Android app or follow the steps on the account deletion page. Deletion removes the MotMatch account, cloud progress, wallet, cards, voice-pack access, and entitlements. We retain only a non-identifying deletion audit and narrowly required purchase, fraud, security, tax, or legal records for the period required by law or platform rules. Google Play and Stripe may retain their own transaction records. Account deletion does not cancel a Google Play subscription.

Security and International Use

We use access controls, encrypted transport, and Android Keystore-backed session storage. No service can guarantee absolute security. Information may be processed where MotMatch and its providers operate, including outside your country, subject to applicable safeguards.

Age Scope

MotMatch is intended for people age 13 and older. The Android app asks for a neutral age range before starting cloud services. It stores only that range on the device and does not ask for or store a birth date. Players age 13-17 use anonymous guest play without Google login or paid Store access; adults may use those features. Players under 13 cannot continue. If you believe a child provided personal information, contact us so we can investigate and delete it.

Your Choices and Contact

You may request access, correction, or deletion where applicable. Contact support.easystart@gmail.com. We may need to verify your account before acting on a request.

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